If you have a contract with us and require extra hours / overtime
On-site support
Prices per-engineer and do NOT include parts (if required)
Standard on-site support
Monday to Friday 8:30am until 5:30pm
Overtime on-site support
Weekends - Bank holidays - 5:30pm until 8:30am
Contract with less than 5 hours PCM
£75 per-hour
£125 per-hour
Contract between 5 and 10 hours PCM
£70 per-hour
£120 per-hour
Contract between 10 and 15 hours PCM
£65 per-hour
£115 per-hour
Contract with more than 15 hours PCM
£55 per-hour
£110 per-hour
Remote support
Standard remote support
Monday to Friday 8:30am until 5:30pm
Overtime on-site support
Weekends - Bank holidays - 5:30pm until 8:30am
Contract with less than 5 hours PCM
£50 per-hour
£80 per-hour
Contract between 5 and 10 hours PCM
£45 per-hour
£75 per-hour
Contract between 10 and 15 hours PCM
£40 per-hour
£70 per-hour
Contract with more than 15 hours PCM
£35 per-hour
£65 per-hour
If you do not have a contract with us
On-site support
Prices per-engineer and do NOT include parts (if required)
Standard on-site support
Monday to Friday 8:30am until 5:30pm
Overtime on-site support
Weekends - Bank holidays - 5:30pm until 8:30am
Not in contract
£80 per-hour (minimum 2 hours)
£115 per-hour (minimum 2 hours)
Remote support
Standard remote support
Monday to Friday 8:30am until 5:30pm
Overtime on-site support
Weekends - Bank holidays - 5:30pm until 8:30am
Not in contract
£80 per-hour (minimum 2 hours)
£115 per-hour (minimum 2 hours)
